Product Performance Assurance
Providing products of value to consumers requires careful design, planning, and manufacturing. Without assurance that product performance will be satisfactory and consistent, consumers will not make repeat purchases. Therefore, quality testing is essential. This video covers the physical and chemical test methods most commonly used by manufacturers and retailers to monitor and maintain the quality of their products. Included are test methods for product sampling and conditioning, fabric construction, durability, and care and appearance.
Reliable and consistent testing depends on proper product sampling and conditioning which must be monitored and maintained. Proper sampling techniques will yield data with a high level of statistical confidence, and laboratory air quality must be maintained to rigid standards. Insights into the basics of sampling and conditioning will provide valuable insight into the science of testing.